I've written these tutorials to help with the most common user requests and queries. I'm adding more all the time, so please check back here regularly. If you don't find an answer to your problem here, then please call me or request / suggest a new tutorial via email.

Alternatively, you can check out www.top-windows-tutorials.com and www.internettutorials.net, they have some excellent Windows and Internet tutorials on them.

Your Kei Mor ISP Internet Account

  1. How to check your usage

  2. Usage explained

  3. How to check your speed

  4. Speeds explained



Email

The first two tutorials apply to @keimouth.co.za email addresses only

  1. Settings - Setup Outlook / Outlook Express / Windows Mail etc.

  2. Webmail - Check your emails from another computer

  3. Email error messages - Mail Delivery System and Outlook error messages

  4. Spam and virus filtering - How Outlook and our Mail Server deal with suspect mail



Your computer's security

  1. Antiviruses and Security Tips - follow these best practices to avoid virus infection

  2. About Malware - viruses, spyware, adware, keyloggers, trojans, worms etc.



Useful software / programs

  1. Opening unrecognized file formats – doc / docx, xls / xlsx, ppt / pptx and pdf



Please Note: These tutorials on this page will only work if you follow the instructions to the letter. We will not accept responsibility for damage, if you do not follow the instructions. Please call me if you have any questions, or if you require further help. I'm only too happy to assit.